inihua

Insurance

Our experience has been that most policies purchased overseas do not meet the guidelines set out in the Code of Practice and, therefore, students will be required to purchase a compliant policy before they can enrol.

AIS can arrange insurance with Southern Cross Travel Insurance or Uni-Care Ltd (NZ). Alternatively, students can choose from the approved insurance policies listed below and provide a copy of the policy to AIS.

For more information visit the Southern Cross Travel Insurance or Uni-Care Ltd (NZ) websites. (Please note the info below with regard to the Novel coronavirus (2019-nCoV) outbreak).

Approved insurance policies for international students:

Insurer
Policy Name
Country
Uni-Care Ltd (NZ)
  • NZ Student Plan
  • NZ Visitor Plan
  • Australasian Plan
  • Premier Partnership Plan
  • Premier Plan
New Zealand
Lumley NZ- ORBIT Protect Ltd
  • Student Prime
  • Student Lite
  • Study Care Medical & Travel Plan
New Zealand
Southern Cross Travel Insurance International Student Insurance New Zealand
Royal & Sun Alliance The University of Manchester Travel Insurance Policy No. RTT260294 UK
Royal & Sun Alliance The University of Sheffield Travel Insurance Policy No. RKK699045 UK
AVIVA Group Business travel University of Leeds Business Travel Policy No. 100003814GPA UK
Aon UK Ltd University of Edinburgh Aon Protect Personal Accident and Travel Insurance Policy No. 15-PAT-0000000371 UK
Arthur J Gallagher UK Ltd Kings College London Travel Insurance Policy No. 0015865119 UK
AIG GLOBE COVER University of St Andrews Travel Insurance Policy UK
Gouda Rejseforsikring Travel Insurance Denmark
Tryg Forsikring A/S Youth Travel Insurance Denmark
Safeway Travel Insurance-Youth and Students Denmark
Swedish State – Kammarkollegiet Student UT Plan Sweden
Gouda Kilroy Student Insurance Sweden
ANSA ANSA-Student Insurance Norway
Gjensidige Forsikring ASA Travel Medical Insurance Norway
AIU Insurance Company AIG
  • Standard Overseas travel accident and Life insurance
  • S14
  • S15
  • S17
  • S18
  • TWP
  • TWQ
  • W11
  • W12
  • W13
  • W14
  • 2WP
  • 2WQ
Japan
Chubb Overseas Travel Insurance: BE1/BE2/BE3/BE4/BG1/BG2/BK1/BK2 Japan
JI Insurance
  • Study Abroad plan: 002/003/004
  • Study Abroad and Working holiday Plan: 114/115/116/117/118
Japan
Sompo Japan Individual Study Abroad Plan: S16/K16/S18/K18 Japan
Tokio Marin Nichido Fire Insurance Co. Ltd Tokio Marin Nichido Travel Insurance S3 & S2 Japan
Eurooppalainen Insurance Company Travel and Accident Insurance Finland
InterGlobal Insurance Company Student Care Plus Worldwide

NB. Auckland Institute of Studies reserves the right to change or withdraw any of the above policies at any time.

Non-compliant insurance policies:

Insurer
Policy Name
Country
AGIS & AON   Canada/USA
A.D.A.C   Canada/USA
ACE Accident & Health   Canada/USA
ACE American Insurance Company Medical and Travel Security Assistance University of South California Canada/USA
ACE Asia Pacific   Korea
ACE Insurance   Japan
Aetna University of Massachusetts Canada/USA
AIG Travel Guard Canada/USA
AIG   Hong Kong
AIG SE Asia Classic Superior Singapore
Allianz Pvt Krankenversicherung R65 Germany
Achmea & Oom Verzekeringen   Netherlands
Amex Assurance Company Travel Medical Protection Canada/USA
Assistance Card International Holding AG Assist Card Worldwide
Anthem Blue Cross & Blue Shield Canada/USA
Assistance Eduduants   France
AWP P&C-Allianz Global Assistance Young People Studies Abroad France
AXA   Worldwide
BUPA International   Worldwide
Blue Cross-Blue Shield Blue Cross Travel Insurance Canada/USA
Cathay Life Insurance Essential Premier Gold U.K
Central Krankenversicherung AG Nth Eastern University St Norberts Germany
Chickering Group Standard Accident Health Plan Canada/USA
Chickering/Aetna   Canada/USAUSA
CHUBB: Federal Insurance Co. Standard Accident Health Plan Korea
CHUBB Ace American Insurance Company University of Southern California Canada/USA
CHUBB Insurance Australia Ltd Chubb Business Travel Insurance Australia
CHUBB Insurance Singapore Ltd Group Business Travel Insurance Nanyang Technological University Singapore
CHUBB Insurance Singapore Ltd NUS Student Travel Insurance Singapore
Concordia   Switzerland
Concordia: Classic Superior Classic Superior Canada/USA
Crystal Classic Superior France
CSS Insurance Travel Insurance Switzerland
CISI- Cultural Insurance Services Int. Company Plan Canada/USA
CIGNA Life Insurance   Canada/USA
Citybond Sure Travel Superior Travel Insurance UK
CZ Zorg-Opmoatpolis Insurance   Netherlands
Debeka Krankenversicherungsverein   Germany
Deutscher Herold Allgereine Globale   Germany
Desjardins Financial Security Travel/Medical Canada/USA
Donau Vienna Insurance Group Master Card Travel Protection Germany
DKV AS12 AVS Germany
Endsleigh   UK
Exellus Blue Cross Blue Shield Study Abroad Insurance College Blue Student Essential Canada/USA
Europeeshche Verzekeringen   Worldwide
Flightline   UK
Golden Rule Travelers   China
Group Travel Insurance (UG & PG) Zurich - University of Hong Kong Hong Kong
Goudse Schadeverzekeringe N.V ISIS-International Student Insurance Services Netherlands
Goudse Goudse Verzekering France
Great Lakes Reinsurance   UK
Great Eastern Life Travel Plan China
Green Shield   Canada/USA
Hamana   Canada/USA
Hansemerkur STA Travel Germany
HANWHA GENERAL INSURANCE CO. Ltd. Overseas Travelers Insurance Worldwide
Health Care Insurance of University Medical Centre UMC Zorgversekering Netherlands
Helsana Versicherungen AG   Switzerland
Hon Tai Life Insurance Company   Taiwan
Hostelling International Employee Medical Canada/USA
HTH Worldwide Elite x250(and lover) Canada/USA
HS Backpacker & Longstay Plus Holiday Safe Travel Insurance UK
ICICI Lombard   India
IAK Supplementary Health Care Package  Netherlands
IMG Patriot International Canada/USA
ISIC Medical Cover Canada/USA
ISIS Travel Insurance Europe
International Insurance Company of Hanover Oncall International Student Abroad Insurance Plan Canada/USA
InterPolis -ACHMEA Travel Insurance Netherlands
JI Accident & Fire Insurance Co. Overseas Travel Accident Insurance Japan
Kaiser Medical Plan Canada/USA
Korea Life Insurance Company   Korea
La Capitale Insurance & Financial Services Canada/USA
Landrosakring Swedeb Utlandsstudie Sweden
Lewer Agency Travel Plan Canada/USA
LG Insurance   Korea
Mail Handlers Benegt Plan/First Health Canada/USA
Mannheimer    Germany
Manulife Financial Group   Individual Insurance Bermuda
Manulife Manulife Group Benefits Canada/USA
Mass Mutual Mercury’s Life Insurance Company Ltd Life & Travel Taiwan
Mega Western Michigan University Canada/USA
Markel Insurance Company The Harbour Group Worldwide
Mitsui Samitomo Insurance Co.   Japan
Multinational Atlas Canada/USA
Mondial Assistance   France
Nan Shan Life Insurance Co Ltd   Taiwan
Nasshin Fire & Marine Ins Co.   Japan
New England Carpenters Health Benefits Canada/USA
NTUC   Singapore
Oman Insurance Company Bupa Global UAE
Oncall International Student Abroad Insurance Plan –University of Washington Canada/USA
ON-Call International ID Card and Program University of Tulsa Canada/USA
Onvs Zorgverzekeraar ONVZ Vrije Keuze Zorgplan Netherlands
Orbit Protect Orbit Protect International Student Lite Insurance Plan New Zealand
Pacific Century Insurance   Taiwan
Pan American Assistance Student Plus Passport Colombia
Pawtucket Mutual Insurance Co. Medical Plan Canada/USA
Ping An Life Insurance Company   China
Prudential Assurance Malaysia Prudential Assurance General Insurance Ltd PruChoice Travel Overseas Study Insurance Malaysia
RBC Insurance Classical Medical Canada/USA
Royal and Sun Alliance- RSA Medical Plan Canada/USA
Royal and Sun Alliance - RSA Group Personal Accident & Annual business travel Canada/USA
R + V Versicherung   Germany
Samsung Fire & Marine Ins Co.   Korea
Sem Assure Student International Insurance Absolute Health Europe
Southern Cross and Travel Insurance
  • Student Essentials
  • Well Being
New Zealand
Sun Life Assurance Company Groups Benefits-University of Guelph Canada/USA
SSQ Financial Group Travel Assistance Coverage/Group Insurance Canada/USA
STA Travel
  • Premium
  • STA Travel Insurance
UK
State Farm Medical Plan Canada/USA
State University of New York Medical Plan Canada/USA
Sun Life Insurance   Canada/USA
Taikang Life Insurance China
TATA AIG Insurance Travel Care Overseas Travel India
Tenet Sing   India
Tetra Flec   Canada/USA
The Great West Life Assurance   Canada/USA
Tower Insurance
  • Health Plus
  • Medical Plan
New Zealand
TuGo Student Medical Insurance Canada/USA
The New India Assurance Co.   India
The Oriental Insurance Co.   Taiwan
TIC Travel Insurance   Canada/USA
Tokio Marine & Nichiclo Fire Insurance Co. Ltd Overseas Travel Insurance Policy Japan
Tokio Marine Kiln Insurance Ltd. Students-WHV-AuPair-Third Party Liability UK
U.S.D.O.S   Canada/USA
UCEAP Exchange Medical Plan Canada/USA
UNC Chapel Hill Medical Plan Canada/USA
United India Travel & Holiday Cover India
UMAL Association Ltd University of Birmingham-Travel Policy UK
Unive Verzekeringen   Netherlands
UKV (Union Krankenversicherung) Foreign Travel Health Insurance Germany
UPMC UMPC & Assist America Canada/USA
VHI International VHI Healthcare Ireland
VHI Voluntary Health Insurance Health Care Worldwide
Wills New Zealand Ltd Orbit Protect Lite New Zealand
Wuerttembergische Krankerversicherung   Germany
Wurzurger Versicherung Student Classic Comfort Germany
Yale Yale Health Plan Canada/USA
Zurich Group Travel Insurance (UG & PG) The University of Hong Kong Hong Kong
Zurich Travel Plus (Gold, Silver or Bronze) Hong Kong

NB. Auckland Institute of Studies reserves the right to change or withdraw any of the above policies at any time.

Submit your claims online:

Submit your claims online, through the online claim portals - Southern Cross Travel Insurance New Zealand or Uni-Care Ltd (NZ)

You'll be able to upload documents during the process and, once submitted, your claim will go straight into a queue for allocation.

Please note: The details should match the information on file. If you used your personal email address as the main email on your policy, the same should be entered when submitting your claim. Email admin@scti.co.nz to update your details.

A Message From Southern Cross Travel Insurance Regarding Novel Coronavirus (COVID-19) and Your Cover

Medical and Evacuation Cover 

Our International Student policy continues to cover visits to a GP whilst in New Zealand, regardless of whether the diagnosis results in COVID-19 or not.

The Ministry of Health has also confirmed that people who have, or who are suspected of having an infectious and/or quarantinable disease (including COVID-19) are then eligible for publicly funded health services. Citizenship and immigration status are not relevant nor is length of stay in New Zealand.

Cover for any additional medical costs that a student incurs as a result of COVID-19 will be assessed on a case-by-case basis.

Cancellation or Changes to Journey

On 12 March 2020, the Director-General of the World Health Organization (WHO), declared COVID-19 to be a pandemic. This means there is no provision to claim for any costs or losses for cancellation or changes to journey (Section 2 of our International Student policy).

We will consider claims for changes to journey if the student purchased their policy prior to 31 January 2020 (21 January 2020 for Mainland China) and they have already cancelled or changed their journey prior to 8.00am on 12 March 2020 (NZDT).

Students are welcome to submit claims for consideration, as we assess claims on a case-by-case basis.

Policy Cancellation or Amendments

We can arrange to amend policy start and end dates if, for example, the student has decided to reschedule their study until later in the year.

If the student chooses to cancel, they may be eligible for a premium refund under their policy. The policy is not refundable once a claim has been made.

Please contact admin@scti.co.nz for these requests. No amendment or cancellation charges apply.

Further Information?

You can find more information, general travel advice and tips on staying safe on our website.

Kind regards,

Scott Wickman
Business Development Manager