New Zealand Diploma in Information Technology Technical Support (NZDITTS)
This Level 5 programme is suitable for school leavers and those who wish to re-train and pursue a technical support career in the IT industry.
Gain practical skills and a broad understanding of the core concepts required for Information Technology (IT) technical support roles. Graduates of this diploma will acquire the skills and knowledge they need to work as a computer technician, help desk/technical support officer, entry-level network administrator, network engineer, or an application support analyst.
The NZDIT Technical Support is a one year programme (three trimesters) and is ideal for New Zealand students as fees are free under the Targeted Training and Apprenticeship Fund (TTAF). No previous tertiary qualifications are necessary, and the diploma will allow you to progress onto further IT qualifications.
Once you have completed the NZDIT Technical Support, you can move onto a Bachelor of Information Technology, followed by a Postgraduate Diploma or even Master’s study if you wish. Cross-credits for subsequent IT study are available.
NZDITTS NZQA Qualification Overview »
To enrol online for your preferred trimester, click on the start date below.
Programme Structure/Courses
This qualification consists of 120 credits. There are eight courses worth 15 credits each. Students will sit these courses over three trimesters.
The programme of study includes the following courses:
- COMP510 Fundamentals of Information Systems and Technology
- COMP511 Information Technology Professional Skills
- COMP513 Fundamentals of Computer Programming
- COMP514 Fundamentals of Computer Databases
- COMP515 Fundamentals of Computer Networking
- COMP516 Fundamentals of Network Security
- COMP517 Hardware and Software Service Provisioning
- COMP518 Information Technology Systems Maintenance and Service Management
Duration & Start Dates
Duration
One year full-time (approximately 1200 hours of study time).
Start Dates in 2025
3 February, 26 May, 15 September
Trimester 1, 2025 - 3 February to 9 May
Trimester 2, 2025 - 26 May to 29 August
Trimester 3, 2025 - 15 September to 19 December
Entry Requirements
Hold 40 credits at NCEA level 2 or above, including at least 10 literacy credits and 10 numeracy credits
OR
PToE academic score of 42 with no band lower than 36
OR
Hold a New Zealand Diploma in Information Technology Essentials (Level 4)
OR
Hold a New Zealand Certificate in Computing (Level 4)
OR
Hold a New Zealand Certificate in Information Technology (Level 5)
AND
Have an English level equivalent to IELTS 5.5 (Academic) (with no band less than 5.0) / TOEFL iBT 46 (with a writing score of 14) / PTE academic score of 42 with no band lower than 36 / AIS Test of English Proficiency (TEP) 48/80 (with no band less than 11)
Fees
International Students
2025 Programme Fees: NZ$21,304 per 120 credits
Resource Fees: NZ$2,280
Total: NZ$23,584 per 120 credits
Plus a compulsory Student Services Fee of NZ$300 per year (or NZ$30 per month or part thereof).
Domestic Students
2025 Programme Fees: NZ$4,216 per 120 credits
Resource Fees: NZ$2,280
Total: NZ$6,496 per 120 credits
Plus a compulsory Student Services Fee of NZ$300 per year (or NZ$30 per month or part thereof).
Note: International students from Pacific Island countries should contact Sione Fakapelea for tuition fee details:
Phone: +64 9 815 1717 ext 846
Email: sionef@ais.ac.nz
This programme is eligible for a student loan from Studylink. Contact Studylink on 0800 88 99 00 or log on to www.studylink.govt.nz to apply for student finance.