Hospitality Management Stage Two Courses
3.223 Human Relationships in Tourism and Hospitality
A systematic framework for human resource management and planning, including the role and importance of communication within hospitality and tourism-related enterprises.
3.224 Impacts of Tourism
An introduction to the management of tourism impacts with emphasis on social and cultural systems, the economy and the physical environment.
3.225 Asia-Pacific Tourism
The role of cultural, political, economic and other factors in shaping the nature of tourism in the Asia-Pacific region.
3.226 Heritage Tourism Studies
Theories and issues related to the management of cultural, historical and natural heritage regions, sites and projects.
5.201* Reception and Front Office Management
Provides an understanding of the operation of front office and its interrelationship with other departments in an accommodation establishment.
5.202* Food and Beverage Management
Further development of knowledge, skills and techniques related to the management of food and beverage operations.
5.203* Accommodation Management
Provides knowledge and skills necessary for the efficient operation of the housekeeping department within an accommodation facility.
5.220* Tourism and Hospitality Regulations
An overview of the New Zealand and international legal system with an emphasis on its impact on the tourism and hospitality business environment.
5221* Tourism and Hospitality Marketing
The role of marketing in the tourism, hospitality and travel industry, consumer behaviour, strategic planning, creating a marketing plan, market segmentation and the use of the marketing mix.
5.222* Tourism and Hospitality Management
Business policy and planning aspects of tourism and hospitality management.
*Compulsory courses for BHM
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